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What is good business writing?

Writer's picture: Graham PhelpsGraham Phelps

Updated: Mar 1, 2024

Guide to Effective Business Writing


Good business writing is clear, concise, and purposeful. It conveys your message without ambiguity, engaging the reader and driving action.

Why It Matters

  1. Clarity: Ensures your message is understood.

  2. Efficiency: Saves time by avoiding confusion.

  3. Professionalism: Reflects on your competence and credibility.



Key Principles


 

Be Clear and Concise

  • Use simple words: Choose everyday language over complex jargon.

  • Keep sentences short: Aim for around 15 words.

  • Get to the point: Start with your main message.

Know Your Audience

  • Tailor your language: Use terms familiar to your readers.

  • Address their needs: Focus on what's relevant to them.

Structure Your Writing

  • Use headings: Break your content into digestible sections.

  • Bullet points and lists: Highlight key points for easy scanning.

  • Logical flow: Ensure each section naturally leads to the next.

Use Active Voice

  • Be direct: "The team completed the project" is clearer than "The project was completed by the team."

Proofread

  • Check for errors: Spelling and grammar mistakes can undermine your message.



By Graham Phelps, Business Writing Trainer and Coach, www.businesswritingcoach.co.uk  contact@grahamphelps.com 


 



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