
Passionate About Inspiring Others
My name is Graham Phelps
Trainer, coach and author
Over the last twenty years, I have personally trained or coached over 30,000 business professionals in 20 countries and hundreds of organisations. ​
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I have also written several books and countless training course manuals, proposals, articles, blogs, marketing brochures, and technical documents.
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As well as live online 121 coaching, I can run one-day onsite training courses. Plus, I can take on some limited writing and editing assignments.
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More recently, I have become an expert in using AI and online tools to save time and create higher-quality business writing, faster. This includes ChatGPT, Gemini, Grammarly, and others.

What participants have said:
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“Very knowledgeable and extremely well presented and structured”
“A very intensive course and a lot of concrete tools provided.”
“A useful data, tools and insights, engaging and interesting as always.”
“Very confident in the subject and amusing too. Made the course very interesting. A very clear good sales model to use going forward.”
“Brilliant course, really interesting and very focused to my job role & day to day work.”
“Very good…contained everything we do on a regular basis and problems we have come across…the exercises made it very interesting too.”
Experience, includes...
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Head of Sales Performance (Europe) for Thomson Reuters. Responsible for the training and development over 500 customer-facing staff across seven countries.
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Managing Director, 8020 Training Ltd. Is an independent training company specialising in in-house business skills training.
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Sales and Marketing Director, The Pearson Group (Longman training and the Financial Times). Built and managed a team of over sixty salespeople and account managers.
Specialist areas
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Report writing and management summaries
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Sales and customer service writing.
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Content writing and web copy.
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Product and service marketing materials.
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PowerPoint presentations.
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Bids and proposals; tender documents.
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Technical documents and research papers.
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Job adverts, descriptions, and profiles.
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Training manuals and documentation.
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Emails and letter writing.
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Policy documents and manuals.
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Very knowledgeable and extremely well presented and structured.
“Very good…contained everything we do on a regular basis and problems we have come across…the exercises made it very interesting too.”
“A very intensive course and a lot of concrete tools provided.”