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Passionate About Inspiring Others

My name is Graham Phelps

Trainer, coach and author

 

Over the last twenty years, I have personally trained or coached over 30,000 business professionals in 20 countries and hundreds of organisations. ​

I have also written several books and countless training course manuals, proposals, articles, blogs, marketing brochures, and technical documents.

As well as live online 121 coaching, I can run one-day onsite training courses. Plus, I can take on some limited writing and editing assignments.

More recently, I have become an expert in using AI and online tools to save time and create higher-quality business writing, faster. This includes ChatGPT, Gemini, Grammarly, and others.

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What participants have said:

 “Very knowledgeable and extremely well presented and structured”

“A very intensive course and a lot of concrete tools provided.”

“A useful data, tools and insights, engaging and interesting as always.”

“Very confident in the subject and amusing too. Made the course very interesting. A very clear good sales model to use going forward.”

“Brilliant course, really interesting and very focused to my job role & day to day work.”

“Very good…contained everything we do on a regular basis and problems we have come across…the exercises made it very interesting too.”

Experience, includes...

  • Head of Sales Performance (Europe) for Thomson Reuters. Responsible for the training and development over 500 customer-facing staff across seven countries.

  • Managing Director, 8020 Training Ltd. Is an independent training company specialising in in-house business skills training.

  • Sales and Marketing Director, The Pearson Group (Longman training and the Financial Times). Built and managed a team of over sixty salespeople and account managers.

Specialist areas
 

  • Report writing and management summaries

  • Sales and customer service writing.

  • Content writing and web copy.

  • Product and service marketing materials.

  • PowerPoint presentations.

  • Bids and proposals; tender documents.

  • Technical documents and research papers.

  • Job adverts, descriptions, and profiles.

  • Training manuals and documentation.

  • Emails and letter writing.

  • Policy documents and manuals.

Very knowledgeable and extremely well presented and structured.
“Very good…contained everything we do on a regular basis and problems we have come across…the exercises made it very interesting too.”
“A very intensive course and a lot of concrete tools provided.”
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